Privacy Policy — A Complete Guide to User Data Protection at pbe88

Pbe88 is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that protecting our users' personal data is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy applies to anyone using pbe88's website, mobile app, or any other platform. By reading it, you'll understand what data we collect, why we collect it, and how we keep it secure.

By using pbe88's services, you are deemed to have accepted the terms of this Privacy Policy. Please read it in full.

Pbe88 collects various types of information to keep its services running smoothly. This information comes from three main sources — details you provide directly, data collected automatically, and information received from third parties.

Pbe88 uses collected data only for specific, legitimate purposes. Your information is never used for any other purpose without your consent.

• For account creation, verification, and management — so you can log in securely and access our services.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support — and to resolve your questions and complaints as quickly as possible.
• To ensure account security and to detect fraud and suspicious activity.
• To send you promotions and offers tailored to your preferences (where you have given your consent).
• To meet legal obligations and satisfy regulatory requirements.
• To analyze and improve the performance of our website and app.

Pbe88 does not retain your data longer than necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period.

• Identity & KYC data: 5 years after account closure — required for legal compliance.
• Financial transaction records: 7 years — in accordance with anti-money laundering laws.
• Betting history: 2 years after account closure.
• Customer service communications: 3 years.
• Cookie & analytics data: up to 13 months.

Pbe88 does not share your data with outside parties under normal circumstances. However, a limited amount of information may be shared in specific situations.

• Payment Providers: Only the necessary information is shared to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Law Enforcement: We are legally required to share certain information when ordered by a court or as part of a lawful legal process.
• Technology Partners: Server hosting, cybersecurity, and analytics providers process limited data under contractual confidentiality obligations.
• Company Restructuring: In the event of a business merger or acquisition, your data may be transferred — but you will be notified in advance.

Pbe88's website and app use cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: To maintain your login session and keep the site secure. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences (language, theme) and make the service more convenient for you.
• Analytics Cookies: To analyze website performance — helping us understand which pages are most visited and where issues may exist.
• Marketing Cookies: To show you relevant promotions. Only active with your consent.

Pbe88 uses industry-leading security technology to protect your data. Our security systems operate around the clock, every day.

• Your password is never stored in plain text — only an encrypted hash is kept.
• If any unusual login activity or transaction is detected, you will be automatically alerted.
• In the event of a security incident, we will notify you promptly and take all necessary action.

As a pbe88 user, you have certain fundamental rights over your personal data. We are fully committed to respecting those rights.

Pbe88 provides services exclusively to individuals aged 18 and above. We do not collect or process data from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If we discover that a minor has created an account, that account will be closed immediately and all associated data will be permanently deleted.
• If parents suspect their child is using pbe88, please support@pbe88.wsto get in touch.

Pbe88's platform uses third-party services in certain areas — such as payment gateways, live chat software, and analytics tools. Each of these services has its own privacy policy.

• We only work with trusted and verified third-party services that comply with strict data protection standards.
• Our agreements with third parties include data confidentiality clauses.
• pbe88 is not responsible for how your information is used on third-party platforms — their respective policies apply in such cases.

Pbe88 may update this Privacy Policy as needed to reflect changes in our services, technology, or legal requirements.

• For significant changes, advance notice will be sent to your registered mobile number or email address.
• The date of each update will be noted under the "Last Updated" section at the top of this page.
• Continued use of pbe88 after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may contact our support team to request account closure.

If you have any questions, feedback, or concerns about this Privacy Policy, please don't hesitate to reach out. Our dedicated privacy team is always ready to respond to your enquiries promptly.